1. Processing Time

• Orders are typically processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.

2. Shipping Methods

• All orders will be shipped using Courier Guy. Delivery times and costs may vary based on your location and the size of the order.

3. Delivery Time

• Standard Delivery: Typically 3-5 business days.

4. Shipping Costs

• Shipping costs are a fixed fee which will be added at checkout.
• Free collection from our store on 14 Joubert Street Ermelo

5. Order Tracking

• Once your order has been shipped, you will receive a tracking number via email to monitor your shipment's progress.

6. Contact Information

• For any questions or concerns regarding your shipment, please contact us at info@ibmermelo.co.za